Business for Uber’s food delivery app is surging in New York City since the coronavirus lockdown started — and nearly all the growth is coming from hungry customers in the outer boroughs and lower-income neighborhoods, The Post has learned.
Food orders for the Uber Eats app are “way up” overall in the Big Apple, according to a source close to the situation, despite the fact that business has dropped in posh Manhattan neighborhoods like the West Village and the Upper East Side.
While residents in wealthier enclaves have skipped town for the Hamptons or upstate, residents in outer Queens and Brooklyn, as well as the Bronx and Upper Manhattan, have been forced to hunker down at home, where trips to the grocery store have become increasingly hazardous.
In outer Queens by JFK Airport, orders shot up by 88 percent in the period between Feb. 17 and April 6, according to data viewed by The Post. Orders soared 61 percent in southeast Queens near Broad Channel and Jamaica Bay. In south Brooklyn near Coney Island, orders were up 28 percent, and in the South Bronx, they surged 35 percent, the data showed.
Even within the same borough, the differences can be stark. While orders in Midtown have dropped by 26 percent, Harlem orders grew by 20 percent.
“Uber Eats is proud that we are able to help New Yorkers, especially those in the outer boroughs, affordably get food for their families during this hard time,” an Uber spokesperson told The Post in a statement.
As reported by The Post, a divide also has emerged among the Big Apple’s supermarkets amid the COVID-19 crisis, with those located in posh areas and lower-income areas losing business, even as those in middle-income areas thrive.
The Post exclusively reported last week that the New York City Council is mulling capping food delivery fees at 10 percent of an order to prevent services like Grubhub, DoorDash and Uber Eats from profiting from Big Apple restaurants during a state of emergency.
A source with direct knowledge of the bills told The Post they appear to have widespread support within the City Council and that the council’s Small Business Committee expects them to be passed as soon as May or June. The first virtual hearing was scheduled for Wednesday, April 29.
Uber Eats earlier this month also added phone ordering capabilities to its service in an effort to make food ordering easier for the app-averse, including the elderly.
Interested customers can call 1-833-USE-UBER to tell an Uber worker what kind of food they like, and then receive a list of restaurants in their area that meet their criteria. Once they decide what they’d like to eat, they give their payment information over the phone to complete the transaction.
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